This Privacy Notice governs how Patitas Coquetas processes the personal data collected through our website. We are committed to ensuring the confidentiality, security, and protection of your information in accordance with the principles of lawfulness, consent, information, and quality established under Mexican law.
1. DATA CONTROLLER
The party responsible for the processing, use, and protection of your personal data is Patitas Coquetas; our official contact email is janethislas540@gmail.com.
2. PERSONAL INFORMATION WE COLLECT
To fulfill the commercial purposes of our online store, we collect two types of information:
Device Information (Automatic): When you visit our website, we automatically collect certain data about your device, including information about your web browser, IP address, time zone, and some of the cookies installed. As you browse, we also record which specific web pages or products you view, what search terms referred you to the site, and how you interact with the page.
User-Provided Information: We collect personal data that you voluntarily provide to us through our forms (registration, contact, or custom orders). This information includes, but is not limited to: First Name, Last Name, Shipping Address, Email, City of Residence, and Phone Number.
3. HOW DO WE USE YOUR DATA? (PURPOSES)
The security of your data is our top priority. We process information for the following essential purposes:
Purchase Processing: Managing, packaging, and coordinating the shipment of purchased garments throughout Mexico.
Custom Orders: Automating the receipt of body measurements and technical specifications to ensure the correct tailoring of your custom-made pet clothing.
Contact and Customer Service: Answering questions about sizes, offering quick advice, and following up on requests via email or WhatsApp.
Maintenance and Security: Identifying potential instances of site abuse and compiling general statistics on platform usage. (These statistics are not aggregated in a way that allows for the individual identification of a user).
Users are free not to provide their personal data; however, doing so will limit the use of certain key site functions, such as purchasing products, using the size guide form, or submitting inquiries.
4. YOUR RIGHTS: ARCO RIGHTS (MEXICO)
If you are a resident of Mexico, you hold ARCO rights regarding your personal data:
Access: The right to know what data we hold about you and how we use it.
Rectification: The right to request the correction of your information if it is outdated or inaccurate.
Cancellation: The right to have us delete your data from our records if you believe it is not being used appropriately.
Opposition: The right to object to the use of your personal data for specific purposes.
To exercise any of these rights, or to clarify questions regarding which data is mandatory, you may send a formal written request to our official email address: janethislas540@gmail.com.
5. TRANSFERS AND THIRD-PARTY LINKS
External Links: Our website may contain links to third-party portals (such as payment gateways or social media networks). We are not responsible for the privacy policies or security practices of such external sites; therefore, we suggest you read the legal statements of each platform upon leaving our website.
Service Providers: Your data may be transferred to or processed by secure third-party servers or technological tools necessary to operate the store (such as hosting services or mass email platforms).
6. INFORMATION SECURITY
We maintain reasonable administrative, technical, and physical security measures to protect the personal data under our control against unauthorized access, modification, or disclosure. However, due to the inherent nature of internet infrastructure, no data transmission—whether wireless or via digital networks—can be guaranteed to be 100% impenetrable. 7. LEGAL REQUIREMENTS
We will disclose any information we collect, use, or receive if required or permitted by law in Mexico (for example, to comply with a court order, similar legal proceedings, or subpoenas from competent government authorities).
8. CONTACT INFORMATION
For any questions, clarifications, or requests regarding this Privacy Notice, you may contact us directly via email at: janethislas540@gmail.com.
